Commonly Asked Questions
The purchase of artwork for your home or office is never an easy decision as there are many factors to consider. It is important to me that you feel comfortable with this process. With that in mind, below are answers to the commonly asked questions that I receive. If you still have a question, I would be happy to hear from you. Please Contact me.
How Do I Purchase One Of Your Prints?
It’s very easy, just two simple steps. First, click on any image to view the available options and pricing, and second, choose a Style, a Size and then Add To Cart. Your transaction is completed using the secure PayPal system, which will give you a confirmation of your order.
What Do I Need to Consider when Selecting a Print?
Please see my helpful How To Choose Page regarding the print selection process including comments about color choices and sizing.
Do You Offer A Preview Option Before I Make My Purchase?
Yes. You may send me a photo and the dimensions of the wall where the artwork is to go. I will insert the properly scaled photo(s). Please see my Room Preview page for more details.
How Much Do Your Prints Cost?
The cost depends on the style of print and the size of the print. The cost for each style and size of print is shown under the photo in a dropdown under the appropriate print display box.
The Fuji paper prints are the least expensive option starting at $295 for a 16” x 24” print. The Chromaluxe Metal prints and the Lumachrome TruLife Acrylic prints are the next most expensive option. The Framed Lumachrome Trulife Acrylic print costs the most, with a large 30” x 75” panoramic print being $6,495.
What Types Of Prints and Framing Do You Offer?
I offer Fujicolor Crystal Archive Paper Prints, Chromaluxe Metal Prints and Lumachrome TruLife Acrylic Prints. Complete details can be found on the Print Options page. This page also shows the options for Custom Framing of the Acrylic prints with exquisite Roma Mouldings, the best frames in the world. More examples can be found on the Custom Framing page.
Can You Print Custom Sizes or Extra-Large Prints?
Absolutely. Although I offer a variety of size options in the drop-down menus, you may have a special need, and I will do my best to accommodate it. Chromaluxe Metal Prints can be printed up to 96 inches on the long side and the Lumachrome TruLife Acrylic Prints can usually be printed up to 120 inches on the long side. If you have a need for something large, please contact me for a quote.
What Cameras Do You Use and Why Does That Matter?
I have always used the highest resolution (most megapixel) cameras available from Canon or Nikon. I have also always used their professional level lenses that cost considerably more, but deliver the level of detail that I insist on having to be able to enlarge prints and retain maximum detail. This results in large prints that are not grainy or pixelated. I presently use three Nikon Z7 II 46 megapixel mirrorless cameras with Nikon S series professional lenses specifically designed for the Z series cameras.
Are Your Prints Limited Edition and Signed?
Yes. Every print carries a Limited Edition of 100, regardless of the style of print. Once that limit has been reached, the print is retired. Each print is digitally signed.
Certificate of Authenticity
I provide a Certificate of Authenticity that includes a serialized hologram and is signed by the artist, Joseph C. Filer. A duplicate of the serialized hologram is included for you to place on the back of the artwork.
Do You Offer Volume Discouts?
In situations where someone wants to purchase more than one print at a time, I have provided them with a discount for doing so. The fine art printers in our business do not provide photographers with such discounts, which does limit what I can do. Depending on the style and size of the prints being purchased, the discount can vary. If you are looking to purchase multiple prints at one time, please send me the details of what you have in mind on my Contact page.
How Do Your Prints Compare To Those In Physical Galleries?
I use only the very best fine art printers in the United States. I have always used the best photographic equipment available. This is combined with my meticulous attention to detail both taking the photo and processing the image in the best software available which results in a final product that is razor sharp and is on a level equal to or above images found in physical galleries.
By not having a brick and mortar gallery, I am able to offer the same quality of product at a much lower cost. I am free from the expenses of rent, insurance, managers and employees. My collectors reap the savings.
What Are Shipping Costs?
The costs of my prints include the cost of shipping in the United States. This can be substantial with the larger prints, which is why they may appear costly. I can easily ship internationally, but I would need for you to contact me for a quote on the cost of shipping before ordering. If there are any additional costs imposed by the country the print is being shipped to, that would be the responsibility of the buyer.
How Is The Print Shipped and How Long Before I Receive It?
Pictured is a large TruLife Acrylic of "Sunset Rock" being crated and prepared for shipping.
Your print will be packaged in a protective, professionally prepared shipping container. The type of container will be based on the size and weight of the artwork. Upon receipt, the package and print should be inspected for any damage, and in the rare event there is any, it must be reported to me immediately along with photos.
I show shipping time as 2 to 6 weeks. The Fujicolor Paper Prints will ship the fastest while the large Lumachrome TruLife Acrylic Prints could take 4-6 weeks from the time the order is placed. I will provide the tracking information as soon as it is shipped.
How Should I Display The Print?
Many of the prints will come with a rear frame and hanging it on the wall is similar to most other artwork and you can probably do it yourself. However, if it is a large and heavy framed piece, you may want to get some help from a friend or use a professional installer.
A naturally well-lit room or other lighting on the print will result in the print looking its best. There are many sources of information on this, and I offer some links to such information regarding my thoughts about lighting on the bottom of my How To Choose page.
How Do I Best Care For and Clean My Print?
First, keeping any artwork in an area of controlled temperature and humidity is of primary importance. Second, you would always want to keep direct sunlight off of any artwork as it could cause fading of the colors in the print or fading of the frame.
The FujiColor paper prints are best matted and framed under glare-resistant glass. Just like the Chromaluxe Metal Prints, the glass or metal can be cleaned with a lint-free microfiber cloth and a soft cleaner such as Isopropyl (rubbing) alcohol, Cleaners such as Windex work well.
According to the manufacturer's website, The Lumachrome® HD Trulife® Acrylic print should likewise be cleaned with a lint-free microfiber cloth and fragrance-free, dye-free mild dish detergent and distilled water solution. They say not to use glass cleaning sprays or acrylic cleaners.
I'm Here To Answer Any Questions
Unless I’m out in the middle of nowhere photographing, I’m available to answer any questions you may have. Just drop me a note on my Contact page, and I will get back to you as soon as I can.